Shipping policy

LITAN delivers to customers across all 50 U.S. states, plus Alaska, Hawaii, and Puerto Rico. At this moment, we do not offer international shipping.

Order Processing

We handle and prepare all orders within 1 to 3 business days, which are Monday through Friday, not counting public holidays. Once your order leaves our facility, we'll send you an email confirmation that includes a tracking link.

Delivery Choices

• Standard Shipping (takes 7 to 14 business days): Costs $15

The delivery windows shown are estimates based on business days and exclude weekends and holidays. Every shipment is fully trackable.

Monitoring Your Package

After your order is dispatched, we email you a tracking number. You can follow your package's journey on the carrier's site (whether it's USPS, UPS, FedEx, or another courier assigned).

Possible Delays

We strive to hit the expected delivery dates, but sometimes delays happen because of carrier problems, bad weather, or a surge in orders. If your package is running very late, reach out to us at support@litan.shop, and we'll look into it with the shipping company.

Wrong Shipping Details

Make sure to verify your shipping address when you check out. We cannot be held liable if a package is sent to an address that you entered incorrectly. If you spot a mistake, get in touch right away, and we'll do our best to correct it before the item ships.

Lost or Damaged Deliveries

If your package goes missing during transit or arrives broken, please notify us within two days (48 hours) of the delivery date or the expected delivery date by emailing support@litan.shop. We'll collaborate with the carrier to fix the problem and, when suitable, send a replacement or give a refund.